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Marketing specialist, Velti, urges retailers to review their mobile strategy

This article Marketing specialist, Velti, urges retailers to review their mobile strategy first appeared on Retail Times.Mobile marketing specialist Velti has put together a list of core questions...

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Online sales continue to drive retail market, IMRG Capgemini index reveals

This article Online sales continue to drive retail market, IMRG Capgemini index reveals first appeared on Retail Times.Latest figures from the IMRG Capgemini e-Retail Sales Index have confirmed a solid...

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The Retail Barometer: needle is swinging towards a surge in Olympic loyalty

This article The Retail Barometer: needle is swinging towards a surge in Olympic loyalty first appeared on Retail Times.Chris Gates, director of retail at Hitachi Consulting UK, examines how the retail...

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Retailers must stay relevant in multi-channel world, says new white paper

This article Retailers must stay relevant in multi-channel world, says new white paper first appeared on Retail Times.Retailers must embrace the shifting challenges of multi-channel retailing and stay...

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High street retailers must adapt to multi-channel world, says investment bank

This article High street retailers must adapt to multi-channel world, says investment bank first appeared on Retail Times.High street retailers must adapt to operating in a multi-channel environment in...

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Why it works: [24]7’s live chat solution is based on big data and real-time...

This article Why it works: [24]7’s live chat solution is based on big data and real-time analytics first appeared on Retail Times.Mike Hughes, managing director for European operations at [24]7,...

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Study by training firm reveals how retailers can combat the ‘showrooming’ effect

This article Study by training firm reveals how retailers can combat the ‘showrooming’ effect first appeared on Retail Times.Manchester-based retail training company, Beyond The Box, has released the...

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Joules picks Micros merchandise planning to support multi-channel business

This article Joules picks Micros merchandise planning to support multi-channel business first appeared on Retail Times.British clothing brand, Joules, has selected Micros retail merchandise planning...

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Shoppers are promiscuous, disloyal and unsentimental, finds new retail survey

Shoppers are no longer loyal to their favourite retailers and will ditch them in favour of low prices and high convenience from a multi-channel partner, according to new retail survey by Squire...

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Boxwood: retailers can ride omni-channel wave but risk drowning in complexity

Matt Clark, director at UK management consultancy, Boxwood, explores the upsides and downsides of omni-channel retailing and provides pointers for those bricks and mortar retailers ready to take the...

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SAP: purchasing across channels set to grow but consumer experience falls short

In five years time almost half of all purchases (44%) are expected to involve more than one channel, new research commissioned by SAP has found. However, only 15% of consumers surveyed currently feel...

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Brightpearl raises $10m to accelerate expansion and platform development

Brightpearl (www.brightpearl.com), a cloud-based multi-channel retail management system that integrates orders, inventory, accounting, reporting and customer data, today announced it has raised $10m in...

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Major retailers are focusing on multi-channel, it’s now time to ensure the...

Major retailers are putting a multi-channel approach at the heart of their proposition and must now focus on gaining the most value from the data produced, according to Information Management Group...

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Multi-channel retailing has serious implications for quality of FMCG staff,...

The fragmentation of the grocery retail landscape across multiple channels is placing a strain on food and non-food FMCG suppliers to recruit account management professionals capable of creating and...

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Retailers missing opportunities to communicate with consumers via email,...

Strategic multi-channel consultancy Practicology has released research showing that nearly a third of retailers provide a poor experience when consumers sign up to receive marketing emails from them....

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